THE SMARTER, FASTER WAY TO BUILD, TEST, LAUNCH, AND SCALE AI VOICE AGENTS.

Get Started

Privacy Policy

At GenieCall, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, platform, and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and other contact information you provide.
  • Usage Data: Call logs, call duration, interaction data, feature usage, IP address, browser type, and device information.
  • Communication Data: Information shared during customer support interactions or service inquiries.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve GenieCall services
  • Set up and manage user accounts
  • Process requests, inquiries, and support tickets
  • Improve call quality, performance, and AI accuracy
  • Send service-related updates, notifications, and important information
  • Ensure security, prevent fraud, and comply with legal obligations

Data Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared only with:

  • Trusted service providers who assist in operating our platform
  • Legal or regulatory authorities when required by law
  • Business partners strictly for service delivery purposes

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill service purposes, legal requirements, or contractual obligations.

Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of non-essential communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

GenieCall may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Feedback

See Why Over 3000 Businesses
Trust Geniecall Ai

“Geniecall AI transformed our support operations; calls are handled quickly, and we never miss a lead. The multilingual support helped us scale into new markets effortlessly.”

Marketing Director, Retail Brand

“Our clinic saw booking efficiency increase by 40% while reducing staff workload significantly.”

Healthcare Operations Manager

Faqs

Frequently Asked
Questions

Geniecall AI is used to create AI voice agents that handle calls, book appointments, qualify leads, and automate customer conversations.

AI voice agents handle repetitive and high-volume calls, while humans focus on complex conversations, improving efficiency, not replacing people entirely.

Absolutely. Geniecall AI supports CRM and third-party integrations through APIs.

Yes. Geniecall AI is designed for quick deployment with minimal technical effort.

Yes. Every AI voice agent is fully customizable based on your business rules, scripts, and workflows.

Yes. Geniecall AI voice agents are designed to sound natural, conversational, and professional.

Absolutely. Geniecall AI works for startups, SMBs, and enterprises looking to scale call handling efficiently.

Yes — Geniecall AI supports multiple languages and adapts to both inbound and outbound voice interactions.